You can trust that your order will be quickly processed and safely delivered. We ship products anywhere in the lower 48 United States with that cost included and with no additional handling fees for your convenience and ordering ease. Call or email for shippng quotes outside of the continental United States. When you place an order it comes securely to our computers and is processed for shipping. We are aware that cage delivery time is imperative for many of our clients and we strive to have the fastest shipping in the industry while still maintaining high quality service from our door to yours. You can call us at (800) 531-5884 and select Option 2 or email us anytime for tracking information.
You should reasonably expect 10 to 14 business days for your delivery to arrive, we always strive for sooner. Signs and labels will be sent USPS or UPS. Delays very rarely occur, but the logistics of shipping large items like the cages can sometimes have unforeseen events in the transit process that are out of anyone's control. We are always here to answer your questions if it ever does happen. If you are ever in need of specific rapid delivery for a deadline please call and we will make every effort to meet your schedule.
Return Policy
Contact us immediately with any defective product issue. Non-cage products with a manufacturer defect will be returned to the manufacturer. UniFlame for example has a one year limited warranty on most all of its products and outstanding customer service. Unopened returns are accepted with return shipping and 15% restocking fee. Sales of propane cages / cabinets are final due to the nature and expense of the items and shipping costs. All storage cage products are fully inspected before leaving the warehouse and in the unlikely event there is a mechanical defect, it will be corrected. Always inspect all deliveries when they arrive before signing for them. As with any delivery, you should refuse any FedEx or UPS delivery that has obviously been mishandled in shipping and contact us. Contact us immediately upon product arrival if a propane cage is damaged in transit and have the trucking company driver make a detailed note of the damage on the delivery receipt you are asked to sign. You will be shipped a new product if it was damaged in transit, but the damage must be noted for the shipping insurance or, as with any delivery, you have accepted the item and Propane Outfitters Inc. cannot replace it.. We use only the finest trucking companies and rarely have a damaged delivery.
E-Mail, live chat or call us with any questions prior to ordering, we are always more than happy to assist with any questions about our products, cage sizes and capacities so you always get the correct item for your needs.
Indemnification Policy
As a customer of Propane Outfitters Inc. you agree to forever hold Propane Outfitters Inc. harmless and not responsible for any accident, injury or incident that occurs during the use of any product sold by Propane Outfitters Inc. Your safety is important to us. Any questions or concerns about the use or safety of any of our products can be asked anytime or you may contact the manufacturer, such as UniFlame, customer service anytime with any product safety concerns. Always contact your local Fire Marshall for information on the proper restrictions, regulations and uses of propane in your location. We also recommend resources like the NFPA, (National Fire Prevention Association) and OSHA who provide information on the proper use and safety requirements involved in the use of propane and propane equipment. Links to these two organizations are provided on the Home Page of this site.
Privacy Policy
We respect your privacy. Any and all information used on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to. We utilize high security checkout forms and card processing. If you ever have a question about our security please call us anytime.
