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Shipping Policy

You can trust that your order will be quickly processed and safely delivered. We ship products anywhere in the continental 48 United States with all shipping and handling fees included in the purchase price for your convenience and ordering ease. When you place an order it arrives immediately in our computers and is processed for shipping. We are aware that delivery time is imperative for many of our clients and we strive to have the fastest shipping in the industry while still maintaining high quality freight services from our door to yours.

You must have a loading dock, forklift or several strong people to remove your delivery from the truck if you are receiving a propane cage or other large item. We deliver the product to you, but you must be prepared to receive it or the trucking company may charge an unloading fee directly to you to or charge a redelivery fee to come back with a liftgate truck. We do not cover any additional charges that might occur for requests you make of the shipping company like special unloading, residential delivery or placing of the cage on site. If you have a special request we can prepare and quote it in advance but only if you notify us first. Always inspect any delivery for obvious and concealed damage prior to signing the delivery form. You can call us at (800) 531-5884 and select Option 2 or email us anytime for shipment tracking information.

You should reasonably expect 10 to 14 business days for your delivery to arrive, we always strive for sooner. Delays very rarely occur, but the logistics of shipping large items like the propane cages can sometimes have unforeseen events in the transit process that are out of anyone's control. We are always here to answer your questions if it ever does happen. If you are ever in need of specific rapid delivery for a deadline, please call or email us and we will make every effort to meet your schedule.

Ordering Questions?

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